Every organisation and every one now and then encounters situations where they require outside help. 

These situations could be viewed as problems that need solving or opportunities to be accessed and leveraged. 

Depending on the nature of the help you require, our approach to engagement, compared to other options, might prove to be the most efficient, effective and ultimately, deliver the most sustainable solution. 

Below are three examples of why you might request outside help.

We add the most value when the context of engagement is primarily capability related, meaning 1 or 3 below. 

Why Engage Us?



Your team doesn’t really know what to do, how to approach the need or how to do what they think needs to be done



Your team can do it but have no capacity at the moment 



Capability limitations leading to capacity challenges - your team is not very good at it so it will take them too long

Co-Creation - Our Unique Way

A Unique Engagement Proposition

We operate within your organization from a value-exchange perspective, adding value in two distinct ways:

Capability Augmentation: We augment your team’s capabilities providing access to expertise working right alongside your team, identifying, scoping, developing and implementing required solutions

Capability Development: As we work with the team, we explicitly focus on

  1. Broadening their mindset to see new opportunities and possibilities

  2. Enhancing their knowledge to make decisions considering new options

  3. Increasing their skills to take an expanded range of actions 

All this is so that when we step away, your team can continue to implement and adapt the solution to the evolving and emerging needs.

A Flexible Contractual Approach

We make it work

We accommodate your corporate policies and practices, without sacrificing the integrity of our engagement model or our commitment to delivering maximum value.

Typically we operate with a time-based access model which means engaging over an agreed amount of time, normally months. 

A Focus on outcomes and Results

Results, not activities

 We focus on solving the problem and therefore see ‘deliverables’ as enablers, not outcomes. 

This means we constantly adjust the activities and outputs as needed in service of the solution.

Who We Engage

We engage to address organisations by working with people and teams  

Working with Organisations & Teams

When we engage with organisations, we establish a relationship with specific people accountable or responsible for the need to be addressed or solution to be developed and implemented. 

The Solution Owner: this is the person whose problem is being solved, often this might not be the person who reached out to us. In some cases, the person who reaches out to us has been asked by this person to help solve the problem. 

The Problem Solver: This is the person who has been tasked with coming up with a solution. This person is typically the supervisor in charge of a team of people. While this person might be the same as the solution owner, in most cases, it is not. For example, in most capability development-related requests, the solution owner is the head of a different function or department while the problem solver is someone from the HR or learning and talent development department.   


The Solution Implementers: These are the various people involved in executing the actions necessary to solve the problem. At the beginning of most of our engagements, the solution implementers are typically identified as the members of the problem solver's team. However, as the solution design evolves through the process of problem solving, more roles and people are identified as being solution implementers.