Technology Implementation - Change Management

Technology Implementation - Change Management

How do we take full advantage of the affordances of the technologies we are implementing, optimising the positive impact it can have on behaviour (decisions and actions), thereby, realising the full value of its impact on organisational capabilities, business operations and our competitive advantage?

Some initial thoughts on this opportunity...

Shift your focus from the technology to what people need to do and achieve with the technology 

  • Clarify and articulate which activities and therefore which results will be impacted 

  • Quantify the impact to the organisation's performance and competitive advantage

  • Ensure the configuration decisions made as the project progresses remain aligned to the impact desired

  • Assess and address the impact of the changes in decisions and actions for the people impacted by appropriate communication, education, training and incentives 

  • Develop mechanisms to track and monitor level of adoption and quality of adoption

  • Use insights from the tracking to continuously refine the implementation progress to realise planned full value 

From USD4,000 /month

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